General Terms of Service (TOS) of the Internet Shop of Florian Gropp – Anwendungsentwicklung.

Preamble of the TOS

The TOS have been translated from the contract language (German) into English.

Florian Gropp – Anwendungsentwicklung operates for commercial purposes a homepage under the domain, which is further referred to as “1QL” or “1QL Shop“.

1QL offers customers on this website products (e-books, videos) for purchase over the Internet.

§ 1 Selection of Products

  1. The customer has the opportunity to select and order digital products on the website mentioned above.
  2. For each product, the customer will receive a separate product description on the respective website.
  3. The customer can click on the desired products on the website. These are collected in a virtual shopping cart and the customer receives at the end of his shopping a compilation of the products to the total final price.
  4. Before sending the order, 1QL enables the customer to check the order for correctness of its content, in particular price and quantity, and to correct it if necessary.

§ 2 Cancellation Policy


You can cancel your contract within one month without giving reasons in writing (eg letter, fax, e-mail) or – if the case before the deadline – by returning the goods. The period begins upon receipt of this information in text form. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient.

IMPORTANT! Digital products are subject to a limited right of withdrawal in Germany. Exchange and return are excluded!

The revocation must be sent to:

Florian Gropp – Anwendungsentwicklung

Mr. Florian Gropp (Owner)

Brühler Berg 18A
42657 Solingen
NRW Germany

Phone: +49 157 5691 5678

Consequences of Withdrawal

In the case of an effective revocation, the mutually received benefits and any benefits (eg interest) surrendered. If you can not give us back the received performance in whole or in part or only in a deteriorated condition, you have to pay us compensation for the value. With the release of things this does not apply if the deterioration of the thing solely on their examination – as it would have been possible for you in the store – is due. Incidentally, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as your own property and refraining from doing anything that impairs its value. Dispatchable goods are returned at our expense and risk. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.

Special instructions

The right of revocation of the customer expires prematurely, if the contracting party of the customer with the execution of the service with the express consent of the customer before the end of the revocation period has started or the customer has arranged this himself (for example, by download, etc.).

The right of withdrawal does not apply to contracts:

on the supply of goods which by their nature are not suitable for return (e-books, downloads, software, etc.).

IMPORTANT! Digital products are subject to a limited right of withdrawal in Germany. Exchange and return are excluded!

§ 3 Prices

  1. The list prices apply at the time of the order, as they were presented on the website.
  2. All prices are final prices including VAT. No shipping costs, as digital products are not suitable for shipping!

§ 4 Conclusion of contract

  1. The offers of 1QL on the website are non-binding. This means that 1QL is not obliged to provide services in case of unavailability. However, a contract and thus a contractual commitment to the individual services is then concluded, if 1QL has confirmed the customer’s order in writing.
  2. 1QL is entitled to deliver a product of equal quality and price if the ordered goods are not available and the customer has given his consent to this procedure in the order form.

§ 5 Execution of the contract

Processing orders

1QL will send orders immediately after receipt of payment and confirmation.


There are no shipping costs, because it is digital products.

§ 6 Terms of payment

  1. 1QL delivers against payment in advance and Paypal.
  2. Prices on the invoice are always retail prices including the statutory value added tax.

§ 7 Force Majeure

  1. In the event that 1QL can not provide the owed service due to force majeure (in particular war, natural disasters), it is exempted from its obligation to perform for the duration of the hindrance.
  2. 1QL is unable to execute the order or delivery of the goods for more than one month due to force majeure, the customer is entitled to withdraw from the contract.

1QL will comply with all data protection requirements, in particular the requirements of the Teleservices Data Protection Act.

§ 8 Dispute resolution

Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:

The European Commission provides an online dispute resolution (OS) platform available at We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.

§ 9 Final Provisions

  1. Contract language is German.

Version: 003

As of: 16.05.2019